I'm a Seattle-based UX designer with 3 years of industry experience. Recently graduated with an MS in HCI from the University of Washington. Previously designing digital training experiences @ Amazon Robotics.
About
Resume
LinkedIn
An AI mobile solution that helps airline staff better prepare for and anticipate customer interactions and needs in the airport lobby
Academic project
United Airlines
Service design
Web
2024
A chrome extension that enhances the experience of browsing medical information online with a chatbot that summarizes and fact checks content.
2023
A usability test to improve call center employee experience using Hiya Inc.'s new B2B call analytics dashboard.
B2B
Hiya Inc.
User research